Date & Time: Thursday, October 9, 2025 • 2:00–2:45 PM ET
Location: Online via Google Meet (link provided after registration)
Overview:
This 45-minute workshop introduces ethnographic and UX research methods that help teams uncover how people actually experience their services, spaces, or products.
We will cover:
What ethnographic research is (and is not)
How to adapt ethnographic methods for business, nonprofit, and civic contexts
Real examples of insights that led to system, messaging, or design changes
By the end, you will have a clear sense of how these methods work, when to use them, and how they can fit into your own projects.
Format:
20 minutes: Practical introduction with case examples
15 minutes: Q&A and tailored advice for your context
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