The Experience Insight Sprint
The Experience Insight Sprint
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Get actionable insight into how people actually use, experience, and interpret your service—in 10 days.
Get actionable insight into how people actually use, experience, and interpret your service—in 10 days.
What It Is:
A short-cycle research engagement that collects and analyzes first-person data—so you can tune systems, messaging, or design based on actual user and stakeholder experience.
Who It’s For:
Who It’s For:
Civic and cultural teams piloting a new program or service
Health orgs trying to improve user navigation or outreach
Nonprofits wanting clarity on friction points in service delivery
Any mission-driven org tired of guessing how something is “landing”
Method Summary:
Method Summary:
Brief kickoff to frame your key questions
Fieldwork: Interviews, usability walkthroughs, site observation
Analysis: Behavioral patterns, unmet expectations, system gaps
Delivery: Action-focused summary with direct implications
Deliverables:
Deliverables:
1-page Behavioral Journey Map
2–3 Insight Areas (what’s working, what’s breaking)
2 Recommendations (aligned to design, ops, or messaging)
Timeline:
Timeline:
10 business days from start to delivery
Price:
$4,250 flat rate
Optional add-on: playback session + co-design sketch ($750)
Unlock Your Data's Hidden Story: Get a Free 1-Hour Data Scan
Unlock Your Data's Hidden Story: Get a Free 1-Hour Data Scan
Are you a mission-driven organization feeling like you're guessing how something is "landing"? Do you have complex questions about your data but lack the clear insights needed to move forward?
We believe human stories are data, and we specialize in turning complex questions into clear insights. Our mission is to bridge the gap between data and lived experience, helping you see more clearly, by listening more deeply to what your data is already telling you.
Experience our approach firsthand with a complimentary, no-obligation 1-hour Data Scan.
What You'll Get in Your Free 1-Hour Data Scan:
In just one hour, we'll demonstrate our "deep but fast" approach to uncover what’s usually missed. This preliminary scan is designed to provide you with a taste of the actionable insight that leads somewhere actionable.
You'll receive:
• Initial Insight Areas: A high-level overview of what appears to be working or potentially breaking within your current data landscape.
• Identified Behavioral Patterns: We'll quickly look for emergent behavioral patterns or hints of unmet expectations and system gaps that your data might reveal.
• A Glimpse of Our Methodology: Understand how we combine [Your Company's Expertise, e.g., "UX research, narrative strategy, and on-the-ground fieldwork"] to uncover how people actually experience your systems, spaces, and services.
This scan is your opportunity to receive emotionally intelligent, story-rich insights that go deeper than a survey, without any commitment.
Who Is This Free Scan For?
This complimentary data scan is ideal for any mission-driven organization that is:
• Curious about getting more clarity on friction points in service delivery.
• Interested in understanding the human nuance embedded within their operational data.
• Looking for a quick way to identify initial areas where their messaging, design, or operations might be enhanced.
If you're tired of guessing and ready for insight that is grounded in human nuance and designed to move things forward, you're in the right place.
How to Get Your Free 1-Hour Data Scan:
1. Book Your Discovery Call: Use our online scheduler to Book a Discovery Call. This brief conversation helps us understand your key questions and prepare for your scan.
2. Share Your Data (Securely): We'll guide you on how to securely provide access to a relevant subset of your data for the 1-hour scan.
3. Receive Preliminary Insights: During our scheduled hour, we'll conduct the scan and provide you with initial observations and potential areas for deeper exploration.
It's that simple to start turning raw data into clear insights
Copyright © 2025 Ryan Badertscher. All rights reserved.
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